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Questions & Answers - Partners

Why become a partner?

Participating in the Youth Leisure Card allows you to:

  • Increase your visibility in the region
  • Attract a youth clientele
  • Showcase your facilities and services
  • Contribute to a positive regional initiative

You directly help reduce barriers to youth participation.

How much does it cost to become a partner?

It’s completely free.

There are:

  • No membership fees
  • No cost to publish offers
Who can become a partner?

Any organization can become a partner, including:

  • Community organizations
  • Municipalities
  • Local businesses
  • Sports or cultural facilities
  • Businesses offering activities or services for youth

The key requirement is to provide a positive, inclusive, and safe environment for young people.

Can I modify or remove an offer?

Yes, at any time.

You can:

  • Edit details
  • Temporarily suspend an offer
  • End an offer

The platform is designed to be flexible and easy to manage.
Please allow 1 to 5 business days for approval of updates or changes.

Are there any restrictions on offers?

Yes, general guidelines include:

  • Offers must be appropriate for youth (ages 12–18)
  • Environments must be safe and respectful
  • Offers must align with Planet Youth values

Offers may include conditions (schedule, reservations, etc.).

What types of offers can I provide?

You may offer:

  • Discounts (percentage or fixed amount)
  • Free access (example: first visit free)
  • Promotional offers (Example: 2-for-1)
  • Workshops or special activities
  • Introductory sports or cultural sessions

Offers must be clear, realistic, and accessible to youth.

Do I need a QR scanner?

No, it is not required.

How does the QR code work?

Each partner receives a unique QR code.

You display the unique QR code provided for your business.

  • Youth scan this QR code during their visit
  • A confirmation will appear on the participant’s phone
  • You apply the offer according to the established conditions
Will I have access to statistics?

Depending on the system, you may be able to view:

  • Number of times your offer is used
  • Youth interest
  • Generated traffic

These insights can help you adjust your offers.

How do youth find my organization?

Your organization will be displayed:

  • On the web platform
  • In the partner directory
  • In search results based on activity or location

Your visibility increases naturally through the platform.

What should I do if there is an issue with a participant?

You can:

  1. Refuse the offer if necessary
  2. Document the situation
  3. Contact the Planet Youth team
Can I refuse a redemption?

Yes, in certain cases:

  • Conditions are not met
  • Misuse or fraudulent use
  • Maximum capacity reached

Always act with transparency and respect.

What are my responsibilities as a partner?

By participating, you agree to:

  • Honor the offers displayed
  • Provide a safe environment
  • Welcome youth in an inclusive way
  • Respect stated conditions
Do I need to manage any data?

No.

The platform manages:

  • Registrations
  • Accounts
  • QR codes
Will I have access to youth data?

No, or only very limited access.

You only receive the information necessary to:

  • Validate membership
  • Apply an offer
  • Youth privacy is protected.
Who can I contact with questions?
What is the impact of my involvement?

Your participation helps to:

  • 
Reduce financial barriers
  • Encourage healthy lifestyles
  • Promote social inclusion
  • Strengthen your community

You become a key contributor to youth development.

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