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Questions & Answers - Youth

Who can get the card?

The Youth Rec Card is available to young people aged 12 to 18 who live in the Acadian Peninsula and the Alnwick region.

Proof of age or residency may be requested during registration or by some partners.

Is the card free?

Yes!

Registration is completely free—and will remain so.

There are no hidden fees, either for signing up or for using the card.

Why should I use the card?

The card helps you:

  • Try new activities
  • Pay less
  • Get more involved in your community
  • Meet other youth

It’s a simple way to access more activities with fewer barriers.

How do I get my card?
  1. Sign up online through the website
  2. Create your account
  3. Receive your confirmation

Your card is always accessible on your phone.

A physical (plastic) card is also available upon request for youth without phone access.

Don't have a smartphone? No problem!

Yes, you can still get your Youth Rec Card!

When you register online, indicate that you don’t have a smartphone.

To get a physical card, contact us by email at info@carteloisirjeunesse.ca.

That way, you’ll be able to enjoy the offers and benefits from participating partners, just like all the other registered youth.

How do I use my card?

It’s simple:

  1. Browse available offers
  2. Scan the QR code from a participating partner or organization
  3. An approval screen will appear
  4. Enjoy your discount or benefit

Some partners may verify it visually.

Can I use my card more than once?

Yes!

You can use your card multiple times, depending on the conditions of each offer.

Examples:

  • Some offers can be used repeatedly
  • Others may be limited (e.g., once per week or per activity, depending on partner rules)
Do I need to book in advance?

It depends on the activity.

You should book ahead if:

  • Spots are limited
  • It’s a class, workshop, or event
  • The partner specifies it in the conditions

Always check the offer details before going.

Where can I use my card?

You can use your card with all participating partners in:

  • The Acadian Peninsula
  • The Alnwick region

The full list of partners is available on the platform.

Do I need to show anything besides my card?

Sometimes, yes.

Some partners may ask for:

  • ID
  • Registration confirmation

This helps ensure the card is being used by the right person.

What if I don’t have internet access on site?

No problem!

You can:

  • Take a screenshot of your card in advance
  • Ask the partner if they accept another form of verification
  • Use your plastic card
What if I lose access to my account?

You can:

  • Log back into the platform
  • Reset your password
  • Contact the Planet Youth team if needed
Can I lend my card to someone else?

No

Your card is:

  • Personal
  • Non-transferable

Any fraudulent use may result in account suspension.

What types of activities are offered?

A wide variety of activities, including:

  • Sports (skating, swimming, gym, etc.)
  • Culture (shows, workshops)
  • Recreation (bowling, games, outdoor activities)
  • Community activities

Offers are updated regularly — check back often!

Who can I contact if I have questions?
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